sw:veeam:heaps
This is an old revision of the document!
Job fails to start due to timeout
Challenge
In Veeam Backup & Replication, if more than 100 jobs are running simultaneously, and the user attempts to start more jobs, they may fail to start with the following error message:
Error Job <JobName> cannot be started. SessionId: <UUID>, Timeout: [361 sec]
A Veeam Agent for Microsoft Windows backup job may fail with:
Managed session <UUID> has failed
In the Veeam Agent for Microsoft Windows service logs (Svc.VeeamEndpointBackup.log) following errors are found:
Error Job <JobName> cannot be started. SessionId: <UUID>, Timeout: [361 sec] Error Job [Infrastructure update] has failed to start. Timeout expired (6 minutes). SessionId: <UUID>
The following event is found in the System event logs:
Log Name: System Source: Win32k Event ID: 243 Task Category: None Level: Warning Keywords: Classic User: N/A Computer: Description: A desktop heap allocation failed.
Cause
By default, Veeam services are run as the LocalSystem account. As a result, all processes are started under NT AUTHORITY\SYSTEM context. If the Windows OS is running out of Desktop Heap memory, new processes can't be started.
Solution
sw/veeam/heaps.1656840946.txt.gz · Last modified: 2022/07/03 09:35 by rplecko
